Contact Us

 

If you have any questions about our Custom Personalised Chocolates or Designer Chocolate Favours, then please contact us using any of the available channels below.

Contact Options

Location

You can also contact us using the contact form below.

Opening hours:

Monday:

10 AM - 6 PM

Tuesday:

10 AM - 6 PM

Wednesday:

10 AM - 6 PM

Thursday:

10 AM - 6 PM

Friday:

10 AM - 6 PM

Saturday:

10 AM - 1 PM

Sunday:

Closed

Our studio is located next to Chadstone Shopping Centre at 1/1 Peak St Malvern East, Victoria, Australia.

 

 

 

Check our FAQ below before contacting us

Contact Form

All of the chocolates you see on this website are made in Australia . The Chocolates we source are a special blend made for the entertainment industry. The advantage of these chocolates is that they do not melt as quickly as Lindt or other Belgian Chocolate types at your function. These Heat Resistant chocolates are not available from retail supermarkets. At this time we are only offering Milk Chocolate bars. Dark or White chocolate flavors are unavailable. This allows us to buy our chocolates in bulk and pass the savings on to you.
The chocolates we source have been prepared in a factory which handles nuts and wheat, and therefore may contain traces of nuts and wheat.
All chocolates should be stored out of direct sunlight and in a cool, dry place. Ideally temperatures should be between 10 and 22 degrees. As chocolate naturally absorbs odours, they should be stored in a sealed container to preserve the flavour.
Absolutely. Wether it's matching invitations, or you have a specific  theme or design in mind, we can create a favour that will delight your guests. We have a page dedicated to answering this question so check it out here: Custom Design Guide.      
Absolutely. Our graphics designers can make any changes you like. Click here to be taken to the Custom Design Guide to see how easy it is to create a custom design from a picture.
For your shopping convenience we accept the following payment methods:
  • Visa
  • Mastercard
  • American Express
  • Diners Club
  • Paypal
  • Direct Deposit / Electronic Funds Transfer
We do offer discounts based on your monthly purchases. Please email us or contact us through the form on this page for further information.
All fonts and text messages can be adjusted. We have prepared a guide to help you with font selection. Click here to be redirected to our "Font Selection Guide" page. Alternatively, If you have a specific font you would like us to use, then just send us it's name.
There are several factors that affect delivery time. In general we will provide a design proof within 24 hours of an order being placed. Once the design proof is approved, your order will be dispatched within 3-5 business days. Depending on your postcode your order may then take 1-5 business days to arrive. Additional time may be required for larger orders, for custom design requests, or during peak periods like Christmas. Please contact us with your request and postcode for an accurate estimate, or if you require a rush order.
We deliver all over Australia. Postage charges are auto-calculated after adding your products to the cart.  Postage charges are calculated based on the total weight of your order.

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